Terms and Conditions

Welcome to Coby’s Artisan Meat. By accessing or placing an order through our website, you agree to the following terms and conditions. Please read them carefully before using our services.

1. Product Availability

All products listed on Coby’s Artisan Meat are subject to availability. We reserve the right to modify or discontinue any item without prior notice.

2. Pricing

All prices are in INR and may change without prior notice. In case of pricing errors or discrepancies, Coby’s Artisan Meat reserves the right to cancel or adjust orders accordingly.

3. Order Confirmation

Upon placing an order, you will receive a confirmation via SMS or email. Order acceptance is subject to availability and verification.

4. Delivery

We deliver to select areas only. While we strive for timely delivery, delays may occur due to weather, traffic, or unforeseen circumstances. Customers must ensure someone is available to receive the order at the delivery location.

5. Returns and Refunds

Due to the perishable nature of our products, Coby’s Artisan Meat does not accept returns. Refunds or replacements are only issued for damaged or incorrect items, provided the issue is reported within 2 hours of delivery along with valid photo evidence.

6. Cancellation Policy

Orders may be cancelled up to 1 hour before the scheduled delivery time. Refunds for prepaid orders will be processed within 5–7 business days.

7. Hygiene and Quality

We follow strict hygiene and quality protocols. All our meats are sourced from trusted vendors and handled in compliance with food safety regulations.

8. Customer Responsibility

Customers are responsible for providing accurate delivery details. Coby’s Artisan Meat is not liable for failed deliveries due to incorrect addresses or unavailability at the delivery location.

9. Limitation of Liability

Coby’s Artisan Meat shall not be held liable for any direct, indirect, or incidental damages arising from the use of our products or services.

10. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Kerala.

SPICE GRAMA

+91-8086004025 (Working Hours-10:00 AM - 06:00 PM)

cobysmeat@gmail.com

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